ODULAIR PRIVACY POLICY

 Last Updated: February 18, 2025

 

1. Introduction

Welcome to Odulair (“Company,” “we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) or otherwise engage with our services. It also outlines your rights and choices regarding your personal information and how you can contact us if you have any questions or concerns.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Site.

 

 

2. Information We Collect

    1. Personal Information You Provide Voluntarily
        • Contact Details: Your name, mailing address, email address, and telephone number.

        • Business Information: If you interact with us on behalf of an organization, we may collect additional information about that organization.

        • Communications: If you contact us (e.g., via email, chatbot, or web form), we may retain your messages, email address, and our responses.

        • HTML/Web Forms: Data you enter into forms on our Site—including, for example, request forms, registration forms, or feedback forms—may be collected and stored in our systems or those of our trusted service providers.

    1. Automatically Collected Information
        • Cookies and Similar Technologies: We use cookies, web beacons, and similar tools to collect data such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information helps us analyze how you use our Site.

        • Comments: If you leave comments on our Site, we collect the data shown in the comments form, your IP address, and browser user agent string (for spam detection).

    1. Information from Chatbots
        • User Inputs: Our chatbots may collect the text you input, your name (if provided), and any additional personal or organizational information you choose to share.

        • Automated Logs: We may also capture timestamps, session details, and technical data (IP address, device type) for the purpose of providing and improving the chatbot service.

    1. Information from Third Parties
        • We may receive information about you from third-party analytics and service providers that help us understand and improve our Site, marketing efforts, or service delivery.

 

3. How We Use Your Information

We use the personal information we collect for various purposes, including:

    1. Service Provision
        • To provide, maintain, and improve our products, services, and Site functionality.

        • To respond to your inquiries and fulfill your requests, including those made via web forms and chatbots.

    1. Site Administration and Improvements
        • To monitor and analyze usage and trends, enhance user experience, and develop new features.

        • To ensure the secure and efficient operation of chatbots, HTML forms, and related features.

    1. Marketing and Communications
        • To send you newsletters, marketing communications, and promotional offers, where permitted by law.

        • To notify you of important changes or updates to our Site, products, or services.

    1. Legal Compliance and Security
        • To comply with applicable laws, regulations, or legal obligations (e.g., responding to lawful requests).

        • To detect, prevent, and address fraud, violations of our Terms of Service, or other harmful activities.

        • To secure and protect interactions via chatbots and web forms by employing spam filters, encryption, or other security safeguards.

 

 

4. Legal Basis for Processing (EU/EEA/UK Residents)

We only process personal information when we have a legal basis to do so, such as:

  • Consent: When you have given us clear consent for specific processing (e.g., signing up for marketing emails or engaging with our chatbot).
  • Legitimate Interests: For example, to analyze and improve our Site, ensure its security, or prevent fraud.
  • Contract: When processing is necessary to perform a contract with you or take steps at your request before entering a contract.
  • Legal Obligation: When we must comply with a legal requirement under EU, EEA, or UK law.

 

5. Cookies and Similar Technologies

 

5.1 What Are Cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. They help websites remember user preferences and gather aggregated statistics.

 

5.2 How We Use Cookies

  • Essential Cookies: Necessary for Site functionality and security (e.g., session cookies, load balancing).
  • Analytics Cookies: Help us understand how visitors navigate and use our Site, so we can improve user experience.
  • Preference Cookies: Remember your settings and preferences to enhance your experience.
  • Marketing Cookies: May track browsing habits to deliver more relevant ads or limit ad repetition.

 

5.3 Cookie Management

  • Cookie Banner/Consent: Where required by applicable law (e.g., EU ePrivacy Directive/GDPR), we will present a cookie banner requesting your consent for non-essential cookies.
  • Browser Controls: You can set your browser to refuse or delete cookies. However, if you do so, some features of our Site may not function properly.

 

6. Sharing Your Information

We do not sell your personal information. We may share information as follows:

  1. Service Providers and Partners

    • Categories may include hosting providers, analytics services, email marketing platforms, payment processors, chatbot platform providers, and IT support.
    • These third parties only receive the data needed to perform specific services on our behalf and are contractually obligated to protect your data.

  2. Business Transfers

    • If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality measures.

  3. Legal Obligations

    • We may disclose information if required to do so by law (e.g., in response to a subpoena, court order, or other government request).

  4. Aggregate or De-Identified Data

    • We may share non-personally identifiable data with third parties for analytics, research, or marketing purposes.
  5. SMS Consent and Data Sharing
    • We collect mobile phone numbers solely for communication purposes, including SMS text messaging, with prior user consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

 

7. International Data Transfers

Your information may be transferred to and stored in countries outside your residence, including the United States, which may have different data protection rules than your country. When transferring personal data from the EU/EEA/UK to other regions, we implement one or more of the following safeguards:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy Decisions where applicable.
  • Any other data transfer mechanism permitted under applicable data protection law.

You can request more information about these safeguards by contacting us at the details below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy (unless a longer retention period is required or permitted by law). This includes data collected via chatbots and web forms. When we no longer need your data, we will securely delete or anonymize it.

 

9. Your Rights and Choices 10. Security Measures

  1. Email Communications

    • You can opt out of marketing emails by clicking the “unsubscribe” link or emailing info@odulair.com.

  2. Access, Rectification, Deletion, and Other Rights

    • EU/EEA/UK Residents: You have the right to request access to your personal data, rectify inaccuracies, request deletion (“right to be forgotten”), restrict or object to processing, and request data portability.
    • California Residents: Under the California Consumer Privacy Act (CCPA) and subsequent amendments (CPRA), you may request to know what personal information we collect, delete certain information, and opt out of the sale or sharing of personal data (if applicable).
    • Exercise Your Rights: To exercise any of these rights, please contact us at info@odulair.com. We typically respond within 30 days (EU/EEA/UK) or 45 days (CA) unless otherwise required by law.

  3. Cookies and Tracking

    • You can manage your cookie preferences via our cookie banner or browser settings.

  4. Comments, Chatbots, and Media

    • If you post comments, submit media, or engage with chatbots on our Site, you can request removal of your personal data unless we need to retain it for legal or compliance reasons.

  5. Complaints

    • If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection authority (e.g., in the EU/EEA, the authority in your country of residence).

 

10. Security Measures

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure hosting environments, access controls, and, where feasible, spam-filtering and other protective tools for chatbots and web forms. Although we work hard to protect your data, no method of transmission or storage is completely secure. If you have any concerns about the security of your data, please contact us using the information provided below.

 

11. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal data, please contact us immediately at info@odulair.com, and we will take steps to delete such information promptly.

 

12. Third-Party Links and Embedded Content

Our Site may contain links to third-party websites or embedded content (e.g., videos, images, articles). These external sites may collect data about you, use cookies, or employ additional tracking. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will update the “Last Updated” date at the top and, where required by law, notify you of any material changes via email or a prominent notice on our Site. Your continued use of our Site after any changes signifies your acceptance of the updated policy.

 

14. How to Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:


Odulair LLC
1219 New Hope Rd
Joelton, TN 37080
United States

Phone: +1 307 459 1350
Email: info@odulair.com

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.